Refund policy

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons. Returns are to be made in their original condition, unopened and complete (packaging, accessories, instructions ...). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be likely to defeat the right of withdrawal. The return costs are at your expense. In case of exercise of the right of retraction, the company DermeBio will proceed to the refund of the paid sums, within 14 days following the notification of your request and via the same means of payment that the one used during the order.